If the new A/C and remote are the same models as the previous A/C and remote, there's no need to re-connect them - it should just work.
If the new A/C and remote are of different models, please follow these instructions:
- Make sure you have your new remote at hand
- Launch your Sensibo app
- Navigate to the relevant device by selecting it from the Locations View
- Click the Settings icon
- Click the Change Remote option
- Follow the remote recognition instructions in the app
If you encountered any issue while trying to pair a new remote for your Sensibo pod, email us at firstname.lastname@example.org and attach images of your remote (both front and back).